Portfolio Details

Service Request and Complaint Management System (SRNCMS)

  • Project Type: CRM (Customer Relationship Management)
  • Client: BRAC Bank LTD. (On behalf of FieldBooster Ltd.)
  • Tools: Laravel, JavaScript, jQuery, Ajax, JSON
  • Responsibilities: Lead Development with Database Design.
  • Project URL: Internal Application

Project Description

A Laravel-based system for managing service requests and complaints for BRAC Bank. Focuses on efficient ticket management and customer satisfaction tracking.